Gateway Team (North Down) - South Eastern Trust

If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for:
Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
Contact The Gateway Service
can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways:
Telephone: 0300 100 0300
during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays
For all other times contact should be made with the
Emergency Duty Service. Telephone: 0800 1979 995
Or in person by calling into any of the three Gateway Teams based at:
Greater Lisburn Gateway Team
Stewartstown Road Health Centre 212 Stewartstown Road Dunmurry Belfast BT17 0FB
North Down Gateway
Team Family Resource Centre James Street Newtownards BT23 4EP
Down Gateway Team
Children’s Services 81 Market Street Downpatrick BT30 6LZ