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Provides information to people seeking information on benefits or requesting representation at appeal tribunals. The women’s group also operates a
Place Description: Provides information to people seeking information on benefits or requesting representation at appeal tribunals.
The women’s group also operates a counselling service and have a strong focus on the health and wellbeing of the entire family
Way Forward is a free online peer support group for all women affected by another person’s gambling. The group provides
Place Description: Way Forward is a free online peer support group for all women affected by another person’s gambling.
The group provides a non-judgmental, safe and supportive space for women to meet and speak to others in a similar situation, share their experiences, find comfort, and empower one another.
Over seven-weekly 2-hour sessions the group explores a number of topics including the importance of looking after our emotional wellbeing, guilt and shame, dealing with anger and resentment and how to have difficult conversations.
The sessions are led by trained facilitators experienced in supporting women who are affected by gambling-related harms.
Way Forward is available to all women in the UK over 18 years old. Sessions are hosted over Zoom and run throughout the year – evening and daytime sessions available. For more information, please contact:
womenspathwaysupport@gamcare.org.uk
If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service. Gateway
Place Description: If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to childrens social work service and is responsible for:
Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
How to access the Service
Anyone can contact this service directly in one of the following ways:
By phone: During office hours (9.00am – 5:00pm) – you should contact Gateway on
028 9050 7000
At all other times (all through the night, at weekends and over Bank Holidays) – you should contact the out-of-hours
Emergency Service: 0800 1979 995
In person
: Speak to a Duty Social Worker at Gateway Services 110 Saintfield Road BELFAST BT8 6HD
Gateway is a Social Work service for children and families. They are the first point of contact for children or
Place Description: Gateway is a Social Work service for children and families. They are the first point of contact for children or young persons in need of assistance or support.
They provide Social work services Monday to Friday 9am to 5pm.
What we do:
The Gateway team visit children, young people and their families in their own homes, to assess what they need. They link with children and families to see what support is needed and and ensure everyone involved with a child can contribute to the assessment of the child and his or her family.
The Gateway team are on hand to ensure there is an immediate response to safeguard children in need of protection. The Social Workers will speak to other professionals involved with the family to ensure their views are included in the assessment. They also refer families to locally based services where support is needed.
The Gateway team aim to complete all assessments within 10 working days and will keep professionals and families informed throughout the process. Gateway social services is also there to ensure children and families who continue to need a social work service are transferred to their local Family Support and Intervention team for on-going involvement.
Referral to Gateway Team
If you are concerned about the a child or young person, who is not already known to Social Services, the
first point of contact should be made to the Referral Gateway Team.
Telephone: 0300 1234 333
or 028 9442 4459 during office hours (9.00am – 5:00pm)
EMail : SPOE.Referrals@northerntrust.hscni.
net
Monday to Friday excluding public and bank holidays
For all other times contact should be made with the Emergency Duty Service.
Telephone: 0800 1979 995
Referral Gateway will respond promptly by gathering information and will pass the refer all to the local gateway team, should it be determined that a social work assessment is required.
Referral Gateway – Covers all of Northern Trust area. All new referrals should be made directly to referral gateway.
The Gateway Service for Children’s Social Work is the first point of contact for people who wish to share a
Place Description: The Gateway Service for Children’s Social Work is the first point of contact for people who wish to share a concern about a young person who is not already known to social services.
The central telephone number for all new referrals or information about the service is 028 3756 7100.
In addition, there is also a freephone number 0800 783 7745 (free from landlines only).
The service ensures a quick response to the needs of children and families who are referred for a Social Work Service
How to access the Service
Anyone can contact this service directly :
By phone: During office hours (9.00am – 5:00pm) – you should contact the central telephone number on
028 3756
7100
Freephone number
0800 783 7745
(free from landlines only).
At all other times (all through the night, at weekends and over Bank Holidays) – you should contact the out-of-hours Emergency Service:
0800 1979 995
The Gateway Service is a social work service for children and families. It is the first point of contact for
Place Description: The Gateway Service is a social work service for children and families.
It is the first point of contact for people who are concerned about a child or young person. It provides an immediate response to safeguard children in need of protection.
Gateway social workers visit children, young people and their families in their own homes to assess their needs. Social workers liaise with other professionals involved with the family to ensure their views are included in the assessment.
If you contact the Gateway Team by phone, the Duty Worker will firstly seek some general information about you, the child or family and the nature of your concern. On the basis of this information they will be able to judge whether or not the enquiry should be progressed to referral.
If the child is at risk of immediate harm we will respond immediately or if appropriate within 24 hours.
All other initial assessments will be carried out within 7 days following the completion of the preliminary assessment.
The Gateway Service ensures that those children identified as requiring ongoing social work support receive this service.
The Gateway Team can be contacted for help in the Derry, Limavady, Strabane, Omagh and Enniskillen areas
Central Telephone Number
(for all areas)
028 7131 4090
Monday to Friday (excluding public and bank holidays) during office hours (9.00am – 5:00pm)
For all other times contact should be made with the
Emergency Duty Service. Telephone: 0800 1979 995
The Gateway Service is a social work service for children and families. It is the first point of contact for
Place Description: The Gateway Service is a social work service for children and families. It is the first point of contact for people who are concerned about a child or young person. It provides an immediate response to safeguard children in need of protection.
Gateway social workers visit children, young people and their families in their own homes to assess their needs. Social workers liaise with other professionals involved with the family to ensure their views are included in the assessment.
If you contact the Gateway Team by phone, the Duty Worker will firstly seek some general information about you, the child or family and the nature of your concern. On the basis of this information they will be able to judge whether or not the enquiry should be progressed to referral.
If the child is at risk of immediate harm we will respond immediately or if appropriate within 24 hours. All other initial assessments will be carried out within 7 days following the completion of the preliminary assessment. The Gateway Service ensures that those children identified as requiring ongoing social work support receive this service.
The Gateway Team can be contacted for help in the Derry, Limavady, Strabane, Omagh and Enniskillen areas
Central Telephone Number
(for all areas)
028 7131 4090
Monday to Friday (excluding public and bank holidays) during office hours (9.00am – 5:00pm)
For all other times contact should be made with the
Emergency Duty Service. Telephone: 0800 1979 995
If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service. Gateway
Place Description: If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for:
Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
Contact The Gateway Service
can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways:
Telephone: 0300 100 0300
during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays
For all other times contact should be made with the
Emergency Duty Service. Telephone: 0800 1979 995
Or in person by calling into any of the three Gateway Teams based at:
Greater Lisburn Gateway Team
Stewartstown Road Health Centre 212 Stewartstown Road Dunmurry Belfast BT17 0FB
North Down Gateway Team
Family Resource Centre James Street Newtownards BT23 4EP
Down Gateway Team
Children’s Services 81 Market Street Downpatrick BT30 6LZ
The Gateway Service for Children’s Social Work is the first point of contact for people who wish to share a
Place Description: The Gateway Service for Children’s Social Work is the first point of contact for people who wish to share a concern about a young person who is not already known to social services.
The central telephone number for all new referrals or information about the service is 028 3756 7100.
In addition, there is also a freephone number 0800 783 7745 (free from landlines only).
The service ensures a quick response to the needs of children and families who are referred for a Social Work Service
How to access the Service Anyone can contact this service directly :
By phone: During office hours (9.00am – 5:00pm) – you should contact the central telephone number on
028 3756
7100
Freephone number
0800 783 7745
(free from landlines only).
At all other times (all through the night, at weekends and over Bank Holidays) – you should contact the out-of-hours Emergency Service:
0800 1979 995
If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service. Gateway
Place Description: If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to children’s social work service and is responsible for:
Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
Contact The Gateway Service
can be directly contacted for help in the Lisburn, Dunmurry, Moira, Hillsborough, Ballynahinch Downpatrick, Newcastle, Bangor, Newtownards and Comber areas in one of the following ways:
Telephone: 0300 100 0300
during office hours (9.00am – 5:00pm) Monday to Friday excluding public and bank holidays
For all other times contact should be made with the
Emergency Duty Service. Telephone: 0800 1979 995
Or in person by calling into any of the three Gateway Teams based at:
Greater Lisburn Gateway Team
Stewartstown Road Health Centre 212 Stewartstown Road Dunmurry Belfast BT17 0FB
North Down Gateway
Team Family Resource Centre James Street Newtownards BT23 4EP
Down Gateway Team
Children’s Services 81 Market Street Downpatrick BT30 6LZ








