Gateway Team - Belfast Trust

If you are concerned about the safety or wellbeing of a child or young person contact the Gateway Service.
Gateway is the first point of contact for all new referrals to childrens social work service and is responsible for:
Making sure that all new referrals are responded to promptly
Linking with children and families to assess their needs and identify appropriate support services
Ensuring an immediate response to safeguard children in need of protection
Making sure children and young people receive ongoing social work support whenever they need it
Ensuring that everyone involved with a child can contribute to the assessment of the child and their family
Working closely with other agencies when additional support is needed.
How to access the Service
Anyone can contact this service directly in one of the following ways:
By phone: During office hours (9.00am – 5:00pm) – you should contact Gateway on
028 9050 7000
At all other times (all through the night, at weekends and over Bank Holidays) – you should contact the out-of-hours
Emergency Service: 0800 1979 995
In person
: Speak to a Duty Social Worker at Gateway Services 110 Saintfield Road BELFAST BT8 6HD