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Place Description: NOW Group is a social enterprise supporting people with learning difficulties and autism into jobs with a future across Northern Ireland. JAM Card is a credit card-sized plastic card that people with learning difficulties or learning disabilities and/or Autism Spectrum Conditions can carry and use to let anyone they encounter either in retail outlets, public and private transport, and other areas of public life, that the card-holder needs Just A Minute (JAM) of time, patience and understanding. This innovative project was initiated directly by people living with learning disabilities and learning difficulties and/or Autism Spectrum Conditions who were involved in each stage of development with the aim of them having something practical and tangible to assist them in addressing the real issues they faced when accessing public services. The card has proved to be a real success with those who use it and the businesses and service providers who are presented with it, as it has given card-holders extra confidence and brought renewed focus on customer care, thus helping improve customer service standards for everyone. To improve the JAM card and expand its reach, there is now an app available. The app is available free from the Play Store as a download for Android phones, and  iPhone users. (Search for JAM Card). Just like the physical card it will let the user inform service providers that they need Just a Minute of patience, however as it is an app on their phone it will always be at hand making it even easier to use.

Place Description: Jigsaw CCC is a well established community counselling centre based in North Belfast that provides a safe place for you to talk through your issues. Counselling will not provide any quick solutions but it can be effective for a range of psychological difficulties including depression, anxiety and phobias. We are here to listen and provide support. To find out more about what we do or to enquire about volunteering, feel free to contact us. We can offer a range of counselling and mentoring sessions to tackle issues such as: abuse domestic violence anger family breakdown addiction depression anxiety self-harm We work in a number of local schools in North Belfast to improve the emotional well-being of children, their families and the whole school community. We deal with a variety of issues including bereavement, trauma, bullying, family breakdown and anger issues.

Place Description: All Jobs & Benefits offices are now open for business primarily on an appointment basis. If you arrive without an appointment you will be seen at the Welcome Desk, or an appointment will be arranged for a suitable date and time. You will be asked to observe 1 metre social distancing where practicable and hand sanitiser, sprays, wipes and face coverings will be available for the voluntary use of staff and visitors. If you are asked to come to an appointment, it is important you turn up, as failure to do so may affect your payments. If you are unable to use the telephony or digital services you can arrange an urgent appointment in your local Jobs & Benefits office. To arrange an appointment contact the Jobs and Benefits office on 0300 200 7822, stay on the line, and a call handler will connect you to your local Jobs & Benefits office. You should advise when booking your appointment if you need interpreting support. Find Contact Details for your Local Jobs and Benefits Office (Link to NI Direct)

Place Description: Just Ask aims to improve the sexual health of individuals with a learning disability and autistic people by enabling them to: Develop their sexuality and sexual identity Achieve sexual health as opposed to sexual ill health Exercise their right to establish adult friendships and relationships Just Ask Offers Workshops for people with learning disabilities and autistic people One to one information and support sessions for people with learning disabilities and autistic people Workshops and one to one information and support sessions for family carers and support workers of people with learning disabilities and autistic people as well as training for professionals, including teachers working in schools for students with specific educational needs. Northern and Western Trusts Deborah McGinn Tel: 07592725948.   Email: deborah.mcginn@informingchoicesni.org Belfast, South Eastern and Southern Trusts Robyn Steele Tel: 07835081840.   Email: robyn.steele@informingchoicesni.org.